At AquaTech Marine Workshop, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
Information We Collect
We collect information that you provide directly to us when you:
- Request service quotes or consultations
- Contact us via phone, email, or our website
- Subscribe to our newsletters or updates
- Visit our workshop facility
Personal Information
The types of personal information we may collect include:
- Name and contact details (phone, email, address)
- Business information and vessel details
- Service history and equipment specifications
- Payment information for completed services
How We Use Your Information
We use the collected information for the following purposes:
- Providing marine equipment maintenance services
- Communicating about service appointments and updates
- Processing payments and maintaining service records
- Sending relevant industry updates and safety notices
- Improving our services and customer experience
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- With trusted service providers who assist in our operations
- In case of business transfer or merger
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
- Secure data transmission and storage
- Regular security assessments and updates
- Limited access to personal information
- Employee training on data protection
Your Rights
Under Malaysian data protection laws, you have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent for data processing
- File complaints with relevant authorities
Cookies and Website Usage
Our website uses cookies to enhance your browsing experience. These cookies help us understand how you interact with our site and improve our services. You can control cookie settings through your browser preferences.
Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: [email protected]
Phone: +60 5 1419 97140
Address: 23, Jalan Persiaran Southkey 1, Kota Southkey, 80150 Johor Bahru, Johor
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on our website with a new effective date.